the room was comfortable, i truly enjoyed the bed and good bathroom.

The hotel staff was kind of rude.

Great location and friendly staff. We had a fantastic stay at City Express in Puebla. The hotel is conveniently located in the heart of the historic center, surrounded by beautiful cathedrals and ceramic shops. The staff was friendly and helpful throughout our stay. The room was clean and comfortable, with all the basic amenities we needed. We also appreciated the big parking area, as we were traveling by car. The light breakfast provided, including coffee, fruit, cereal, and pancakes, was a nice touch. Despite the minor inconvenience of not being able to check-in early and the breakfast area being a bit cramped, overall I would highly recommend this hotel.

The room was practical and fine, had private bathroom. Peaceful location of the hotel to the new mall which had excellect dining selections. And we were near the city center and the historic forts to the east and Angelopolis.

Convenient location right across from the San Francisco church is a big plus, making it easy to get a peaceful vibe 🏞️.

Great location and value for the price. Conveniently situated near the city center, making it easy to explore. The rooms were clean and comfortable, providing everything we needed for a good night's sleep. The hotel also offered a complimentary light breakfast, which was a nice bonus. I would recommend this hotel.

great location, modern hotel, delicious breakfast, and support for local producers.

Tired reception staff.

the nearby shopping mall provides various dining options for those who prefer not to venture too far from their hotel room.

The breakfast spread was disappointing with only a selection of instant coffee and warm-your-own pancakes.

The value for money was great, the room was comfortable, and the location was perfect in the heart of the historic center. The staff treated me really well.

The hotel breakfast menu could be improved by offering a more spacious and organized breakfast area.

Looking for a cheap place to stay for business? This place might be a good option. The breakfast was inclusive and had enough to satisfy my hunger, plus free parking was quite convenient. The location was also pretty decent, close to the main square and some cool art galleries.

The walls were paper-thin, I could hear everything from my neighboring room. The staff weren't too accommodating, and the rooms weren't particularly clean.

We had a fantastic stay at this hotel in the heart of the historic city center. The location was perfect, with great shopping and surrounded by historic cathedrals and talavera ceramic shops. We were also impressed by the cleanliness of the hotel and the comfortable beds. The free breakfast provided a variety of options on the buffet line, making it convenient for us to start our day. Additionally, the hotel staff were friendly and helpful. We were pleased to find free parking available, which made it easy for us to explore the city.

Nothing to complain about at all.

Big room, great location, comfortable beds, free parking, nice breakfast buffet.

Didn't dislike anything about it.

The breakfast served at the hotel was great! It had a variety of options like fresh fruits, yogurt, toast and butter, and even waffles. the location was perfect, close to the historic downtown and also to a mall with a good selection of dining options.

The room was rather small and there was a problem with the cleaning service, as they didn't clean our room until late in the evening and one of the towels was dirty. it was a decent experience but could have been better with better room maintenance and cleaning service.

We had a fantastic stay at this hotel. its location is perfect as it is very close to downtown and only a short walk to the new mall, which has excellent dining options. Additionally, it is directly across the street from the beautiful San Francisco church. The staff was extremely helpful and provided top-notch service. We were impressed with the various amenities offered, including a free shuttle service, in-room air conditioning, and a flat-screen TV. The breakfast buffet was delicious and had a great variety of options. the hotel had everything we needed and more.

We highly recommend this hotel to families.

The hotel location was perfect for touring around the city. We enjoyed being able to walk to the main square and try out different restaurants nearby. The room was also clean and comfortable, with good Wi-Fi service. the staff at the front desk were friendly and accommodating about our requests.

The breakfast was not that great, with cardboard dishes and questionable quality of food. We found it quite unappetizing.

Convenient location, local product vendors, nice and modern hotel, good breakfast, spacious room.

Nothing I didn't like to be fair.